Shipping policy

Processing time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.

Shipping time We offer standard international shipping. Estimated delivery times are 7–20 business days depending on your location. Delivery times may vary due to customs processing or other factors outside our control.

Tracking Once your order has been shipped, you will receive an email with your tracking number. You can use this to follow your delivery online.

International shipping We ship worldwide. Please note that customers are responsible for any customs fees, duties, or taxes that may apply in their country.

Lost or delayed orders If your order has not arrived within 30 days of shipping, please contact us at hello@kinvado.com and we will do our best to help.